*BOOOOM!* Lightning strikes literally right outside my living room window. The edges of my computer monitor change colors. Landline phone is dead.
A couple days later the phone is still dead, so I called AT&T to set up a service call. That same day an AT&T serviceman came to my apartment building and looked at the box in the basement. But he said the problem is in my apartment, and that AT&T charges you a flat fee of $71 the moment they step into your apartment. Say what?! I‚Äôve tried two different phones in two different jacks and none of them work. I‚Äôm sorry AT&T, but this is YOUR problem. I‚Äôm not shelling out $71 for some service I was considering canceling anyways, cuz I don‚Äôt even use my landline.
The serviceman is standing outside with me explaining the $71 fee to me. He wants to come into my place to fix my phone. To which I simply reply, “Cancel my service.” He was honestly shocked. I felt rather bold. “That‚Äôs right, I don‚Äôt want the service anymore, just cancel it.” That‚Äôs the real solution here.
AT&T, you can take your $71 service fees and stick it in your ear! I hope many other people cancel their service after this mass outage in Chicago.